CoP Facilitator Training

This is a lively and interactive course where delegates will learn what a CoP is, the benefits for those involved, and to start them thinking about their role in running a successful community. This session includes a practical, hands-on experience in using the CoP collaboration platform, recommended ways to engage members and provides delegates to develop as a CoP facilitator from the purpose statement stage, providing them with the know-how to effectively run their CoP. This will enable them to plan their community’s life from launch to successful activity.

Objectives:

• to explain the concept of a community of practice, both in its face-to-face and online forms
• to define the roles and responsibilities within a community
• to examine a community’s typical lifespan
• to introduce techniques that support the successful running of a community
• to raise awareness of your role and responsibility as a CoP facilitator
• to demonstrate the features of the CoP collaboration platform: http://www.communities.idea.gov.uk
• to provide practical, hands-on experience in using the CoP collaboration platform
• to allow you to work through the CoP collaboration platform features with a coach on hand
• to raise awareness of the roles and responsibilities of CoP facilitators
• to identify the benefits for key stakeholders to assist your business case
• to consider the importance of measuring success and impact of a community
• to complete a community management plan to engage potential members
• to introduce techniques that support your role and responsibilities as a CoP facilitator
  <!--[endif]-->

Course Overview:

• community purpose
• community characteristics and member roles
• community planning cycle
• high-impact facilitation methods
• communication channels
• CoP collaboration platform walkthrough (with open discussion)
• CoP collaboration platform hands-on experience (with open discussion)
• community benefits
• communities measures and impact, community management plan, community charter
• best practice in community support
• personal action plan

Dates:

• 15 April 2008
• 18 June 2008
• 13 August 2008
• 8 October 2008
• 10 December 2008
• 12 February 2009

Duration: six hours (including optional 30 mins for networking and discussion after course)

Time: 10.00 – 4.30pm

Cost: £500 per delegate

Contact: steve.dale@semantix.co.uk.